Terms of service
Terms of sale
These terms apply to purchases made through Kylsson's website, kylsson.com.
By placing an order, you accept these terms.
Orders
When you place an order, you'll receive an order confirmation at the email address you provided.
Please check that the details in your order confirmation are correct. If anything is wrong, contact us as soon as possible at info@kylsson.com.
Prices and payment
For customers in the UK, all prices are shown in pounds sterling (GBP) unless stated otherwise. The total price of your order is shown at checkout before you complete your purchase.
Available payment methods are shown at checkout.
Delivery
Orders are normally processed within 1–2 working days. Estimated delivery time is normally 5–10 working days after your order has been processed and dispatched.
Kylsson offers free delivery to the UK.
You can find more information in our delivery policy.
Right to cancel and returns
When you buy at a distance, consumers generally have a statutory 14-day right to cancel. The cancellation period normally starts the day after you receive the item.
To use your right to cancel, contact info@kylsson.com.
You can find more information in our returns and refund policy.
Warranty and complaints
Kylsson offers a 1-year warranty on our products covering original defects in materials and workmanship.
The warranty does not limit any rights you have under mandatory consumer protection law.
If you have received a damaged, incorrect or faulty product, contact info@kylsson.com with your order number and details of the problem.
Product information
We aim to keep product images, descriptions, prices and other information on the website as accurate as possible. Small differences in things like colour and appearance may occur depending on your screen, photography and production variations.
Contact
If you have any questions about your order or our terms, you're welcome to contact us:
Email: info@kylsson.com
Website: kylsson.com